Quality Products, Friendly Service.
We have a simple, old fashioned return process. We will gladly refund or exchange new, unused merchandise purchased from portagesupplyco.com with the tag attached within 45 days of purchase.
In the rare circumstance there is a quality issue with your bag within the first six months, please contact us and we would be glad to come to a resolution. Your satisfaction is our utmost priority.
We do accept international returns but please be advised that you will be responsible for shipping the product back to us. Please also note that we are not responsible for the refund of any duties, taxes, and custom fees you were charged on your order, for help with this we recommend that you contact your local customs office.